Privacy policy

Effective Date: November 30th, 2023

1. INTRODUCTION

Welcome to The Prayas Club ("we", "us" or "our"). We are registered at A-12, Amar Complex, West Delhi, Delhi, India. We are committed to protecting your privacy and the security of your information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our Platform. Terms used but not defined in this Privacy Policy can be found in our Terms of Service.

2. INFORMATION WE COLLECT

The categories of information listed below will collectively be referred to as “Information”:

2.1 Personal Information: We may collect personal information, including but not limited to your name, email address, mailing address, phone number and location when you register for an account (collectively referred to as “Personal Information”).

2.2 Technical Information: We may collect technical information, including your IP address, browser type, operating system, and device information when you use our Platform. We use cookies and similar technologies to collect this information. Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the website or a third-party to recognize you and make your next visit easier and the website more useful to you. Essentially, cookies are a user’s identification card for the Company’s servers.

2.3 Courses: We collect data on your course selections, course progress, including completion status, grades, and assessments submitted.

2.4 Communication: We may collect information related to your communication with us, including emails and chat messages.

2.5 Networking Events and Meet Ups: We may collect information regarding the networking events and meet ups that are set up with other members/users of the Platform, including to but not limited to date and time, location of the event and number of users attending the event.

2.6 Purchases: We may collect information regarding your purchases on the Platform including the items purchased, their quantity and discounts availed.

The Company provides you with the ability to pay for our Services using a credit card or other methods through a third-party payment processing service provider. Please note that our service provider – not the Company – collects and processes your financial information.

3. HOW WE USE YOUR INFORMATION

3.1 PROVIDE SERVICES: We use your Information to provide you access to courses, deliver course materials, recommend related courses, allow you and others users to network with each other, process payments, and recommend relevant items that are being sold on the Platform.

3.2 PERSONALIZATION: We may use your information to personalize your learning experience by recommending relevant courses based on your interests and preferences, recommending users on the Platform that you may want to network with and recommending relevant items currently being sold on the Platform.

3.3 COMMUNICATION: We may use your information to communicate with you about your course, upcoming networking events or meet ups, promotions, and other important notices.

3.4 ANALYTICS: We may use aggregated and anonymized data for analytics to improve our courses and Services. We also reserve the right to share the anonymized data with third party analytics service providers.

3.5 MOBILE AND MESSAGING: We don't share, sell, or distribute your mobile number. Expect 1-4 texts/notifications weekly. This may change without prior notice. Message and data rates might apply.

4. DISCLOSURE OF YOUR INFORMATION

4.1 SERVICE PROVIDERS: We may share your Information (but only to the extent necessary and relevant) with third-party service providers who assist us in delivering our Services, such as payment processors, hosting providers, and communication tools.

4.2 LEGAL REQUIREMENTS: We may disclose your information as required by law, such as to comply with a subpoena, legal process, or government request.

4.3 BUSINESS TRANSFERS: In the event of a merger, acquisition, or sale of all or part of our assets, your Information may be transferred as part of the transaction.

5. YOUR CHOICES

You have the following rights regarding your Personal Information:

5.1 ACCESS: You can request access to the Personal Information we hold about you at any time.

5.2 CORRECTION: You can request corrections to inaccurate or incomplete Personal Information.

5.3 DELETION: You can request the deletion of your Personal Information, subject to legal limitations.

6. EXTERNAL LINKS

We may provide links to sites operated by organizations other than the Company ("Third Party Sites") that we believe may be of interest to you. We do not endorse and are not responsible for the privacy practices of these Third Party Sites. If you choose to click on a link to these Third Party Sites, you should review the privacy policy posted on them to understand how such Third Party Sites collect and use your Personal Information.

7. SECURITY

We implement appropriate technical and organizational measures to protect your Information. However, no data transmission over the internet is completely secure, and we cannot guarantee the security of your information.

8. RETENTION OF PERSONAL INFORMATION

We keep your Personal Information for no longer than necessary for the purposes for which the Personal Information is collected and processed. The length of time we retain your Personal Information, depends on the purposes for which we collect and use it and/or as required to comply with applicable laws and to establish, exercise, or defend our legal rights.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, and to comply with changing applicable laws and regulations. We will notify you of any material changes by posting the updated Privacy Policy on our Platform.

10. CONTACT US

If you have any questions or concerns about this Privacy Policy or our data retention practices, please contact us at hello@prayasclub.com